Table of Contents
1. Overview
Welcome to YA Techno. We are committed to protecting your privacy and ensuring you have a positive experience when using our digital tools and services. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our website, applications, and services.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, username, and password.
- Content and Communications: Text, files, and other content you create or upload using our tools.
- Support Communications: Information you provide when contacting our support team.
- Feedback and Surveys: Optional feedback and survey responses.
2.2 Information We Collect Automatically
- Usage Information: How you interact with our services, features used, and time spent.
- Device Information: Device type, operating system, browser information, and IP address.
- Analytics Data: Aggregated usage statistics to improve our services.
- Cookies and Similar Technologies: Data collected through cookies and similar tracking technologies.
2.3 Information from Third Parties
We may receive information from third-party services when you connect them to our platform, such as Google Drive integration for our add-ons. We only access the minimum necessary information to provide the requested functionality.
3. How We Use Information
We use the information we collect for the following purposes:
3.1 Service Provision
- Provide, operate, and maintain our digital tools and services
- Process and fulfill your requests
- Enable core functionality of our applications
- Synchronize your data across devices (when applicable)
3.2 Communication
- Send important service announcements and updates
- Respond to your support requests and inquiries
- Send optional newsletters and product updates (with your consent)
3.3 Improvement and Analytics
- Analyze usage patterns to improve our services
- Develop new features and functionality
- Troubleshoot technical issues
- Conduct research and analytics
3.4 Legal and Security
- Comply with legal obligations
- Protect against fraud, abuse, and security threats
- Enforce our Terms of Service
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers who help us operate our services, such as:
- Cloud hosting and storage providers
- Analytics and monitoring services
- Customer support platforms
- Payment processors (for paid services)
These providers are contractually bound to protect your information and use it only for the specific services they provide to us.
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or that of our users or the public.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
4.4 With Your Consent
We may share your information for other purposes with your explicit consent.
5. Data Security
We implement robust security measures to protect your personal information, with enhanced protections for sensitive data:
Our Security Measures Include:
- Encryption: Data is encrypted in transit and at rest using industry-standard encryption
- Access Controls: Strict access controls and authentication for our systems
- Regular Security Audits: Ongoing security assessments and vulnerability testing
- Secure Infrastructure: Use of secure cloud infrastructure with built-in security features
- Employee Training: Regular security training for all team members
5.1 Sensitive Data Protection Mechanisms
We recognize that certain types of data require additional protection. For sensitive information, we implement enhanced security measures:
Enhanced Protection for Sensitive Data:
- Advanced Encryption: AES-256 encryption for sensitive data at rest and TLS 1.3 for data in transit
- Data Minimization: We collect and retain only the minimum sensitive data necessary for service functionality
- Access Segregation: Sensitive data is stored in isolated systems with restricted access
- Multi-Factor Authentication: Required for all systems handling sensitive information
- Data Loss Prevention (DLP): Automated systems to prevent unauthorized sensitive data exposure
- Regular Data Purging: Automatic deletion of sensitive data when no longer needed
- Audit Logging: Comprehensive logging of all access to sensitive data with real-time monitoring
- Zero-Trust Architecture: No implicit trust for any system accessing sensitive data
5.2 Types of Sensitive Data We Protect
We classify the following as sensitive data requiring enhanced protection:
- Authentication credentials and passwords
- Personal identification information (when collected)
- Private content and documents processed through our tools
- Payment information (for paid services)
- Any data marked as confidential by users
5.3 Data Breach Response
In the unlikely event of a data breach involving sensitive information, we have established protocols to:
- Immediately contain and assess the breach
- Notify affected users within 72 hours
- Report to relevant authorities as required by law
- Provide clear guidance on protective actions users can take
- Conduct thorough post-incident analysis and implement improvements
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures, especially for sensitive data handling.
7. Your Rights and Choices
You have several rights regarding your personal information:
7.1 Access and Portability
- Request a copy of your personal information
- Export your data in a portable format
7.2 Correction and Updates
- Correct inaccurate information
- Update your account information
7.3 Deletion
- Request deletion of your account and associated data
- Delete specific content or information
7.4 Communication Preferences
- Opt out of marketing communications
- Manage notification preferences
7.5 Data Processing Objection
You can object to certain types of data processing, particularly for marketing purposes.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Users
YA Techno operates globally, and your information may be processed in countries other than your own. These countries may have different data protection laws than your country of residence.
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR) and ensure adequate protection for your personal data when it is transferred outside the EEA.
9.1 Legal Basis for Processing
For EEA users, we process your personal data based on:
- Contract: To provide our services as agreed
- Legitimate Interest: To improve our services and ensure security
- Consent: For marketing communications and optional features
- Legal Obligation: To comply with applicable laws
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or through our services
- Provide a summary of key changes when applicable
We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Information
Questions About This Privacy Policy?
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
General Support: [email protected]
Website: ya-techno.com
We are committed to addressing your privacy concerns and will respond to your inquiries promptly. Your privacy matters to us, and we're here to help ensure you feel confident about how your information is handled.